Payment and Refund Policy | DMT-Finance
Payment and Refund Policy
DMT-Finance services are provided electronically. No physical delivery of goods is performed. Access to a paid plan or add-on is activated after payment confirmation by LiqPay.
What Is Sold
DMT-Finance sells access to a SaaS service for financial accounting and financial planning, additional digital services within the service, and account limit extensions.
The service allows users to keep records of accounts in different currencies, including reference accounting of cryptocurrency assets, without exchange, trading or investment advisory functions.
Payment
Payment is made online through LiqPay in Ukrainian hryvnia. Before payment, the user sees the plan or add-on name, amount, currency and service period.
After successful payment, the system activates the plan or service automatically if the payment system sends confirmation. If activation does not happen automatically, contact support: support@dmt.net.ua.
Refunds
Refunds are possible according to the Public Offer. To request a review, email support@dmt.net.ua with the account email, payment date, amount and reason.
Requests are usually reviewed within 1-2 business days. A refund may be unavailable or partial if the paid digital service has already been fully provided or if the user violated the service terms.
Contacts
DMT-Finance
Sole proprietor Makeiev Denys Olehovych
Address: Ukraine, Zakarpattia Region, Mukachevo, 41/64 D. Golytskoho St.
Support email: support@dmt.net.ua